Frequently Asked Questions

Am I able to get a sealed case?

Depending on the set and quantity of your order, we are able to fulfill your request! Please include a special request to your order when purchasing.

How is shipping calculated?

Yes, we offer shipping through USPS, FedEx and UPS for shipping purposes. Shipping fees are calculated based on weight and destination at checkout.

Can I place an order for a specific collectible?

Yes, we have a separate ordering service for specific collectibles. Use our contact form below to ask about availability and pricing for whatever item you seek. Please include all information possible to ensure a smooth ordering process.

When is the next coming out for my favorite TCG?

Please check out our Set Watch tab through the menu! There, we will frequently update on any news regarding TCG releases, both North American and International releases. Please check frequently!

When are you getting English products?

While we do not stock English releases of TCGs yet, we plan on doing so. We’re working hard to establish and maintain connections with our distributors to ensure quality products are being delivered to you at a great price!

Do you buy collectibles from customers?

As of now we aren't buying collectibles.

Do you have a physical location?

Not yet, but we are currently scouting for a location for a physical store located within the New York City Metropolitan Area. We hope to have a storefront within the coming year!

How can I contact you?

By using our form below. We try to answer as quickly as possible, but please wait about 3-5 business days if an answer is not received within the first 24 hours.

Return and Refund Policy

Please refer to the FAQ above or feel free to send us a message by filling out the form below!

Eligibility: Returns are accepted within 30 days of purchase (or delivery date for online orders).
Condition: Items must be unused, unopened, and in their original packaging to be eligible for return.
Receipt Required: A proof of purchase (receipt or order confirmation) is necessary for all returns.
Refund Method: Refunds will be issued in the original payment method (credit card, store credit, etc.).
Non-Returnable Items: Certain items, including clearance or final sale products, may not be eligible for return.
Defective Items: Depending on the severity of the damage or defect please contact us immediately for a full refund or exchange.
Return Shipping: Customer is responsible for return shipping costs unless the return is due to a defect or error on our part.
Exchanges: If you wish to exchange an item, please follow the return process and reorder the desired item separately.
Restocking Fees: In some cases, a restocking fee may apply, especially for large or special order items.
Timeframe for Refunds: Refunds are typically processed within 5-7 business days after the return is received and inspected.

Frequently Asked Questions

Return and Refund Policy

Contact Us

Drop us a line!

Frequently Asked Questions

Return and Refund Policy

Contact Us

Drop us a line!

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